Last Updated: September 18, 2026

This Privacy Policy explains how Shenzhen Boyuan Chenguang Technology Co., Ltd. (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit bycgsock.com, contact us, or use our products and customization services.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number or WhatsApp contact
  • Company or business information
  • Shipping and billing information
  • Order and inquiry details
  • Product customization requirements
  • Logo files, trademark artwork, design templates, packaging files, or other materials you provide for customization

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website usage data.

2. Custom Logo and Trademark Materials

We support customized logos, trademarks, product labeling, and related branding services.

When you request customized products, you may need to provide us with your logo, trademark, artwork, template, or other branding files. These materials will be used only for the purpose of preparing samples, production, labeling, printing, packaging, and fulfilling your customization requirements.

By submitting such materials, you confirm that you have the necessary rights, permissions, or authorization to use the submitted logos, trademarks, designs, and other intellectual property.

We do not claim ownership of customer-submitted branding materials.

3. How We Use Your Information

We may use your information to:

  • Process orders and product inquiries
  • Communicate with you regarding products and services
  • Prepare quotations and samples
  • Provide custom logo, trademark, labeling, and packaging services
  • Arrange manufacturing and delivery
  • Provide customer support
  • Improve our website and services
  • Prevent fraud, abuse, or unauthorized activities
  • Comply with applicable legal or regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with third parties when necessary to provide our services, including:

  • Shipping and logistics providers
  • Payment service providers
  • Manufacturing and production partners
  • Website hosting and technical service providers
  • Professional advisers or authorities where legally required

These parties are only provided with the information necessary to perform their services.

5. Payment Information

Payments may be processed through third-party payment providers.

We generally do not directly store full payment card information. Payment information is handled according to the privacy and security policies of the relevant payment service provider.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance your browsing experience.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, record keeping, and legal compliance.

Customization files, including logos, trademark templates, and design files, may be retained for future repeat orders unless you request otherwise.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw certain permissions
  • Request information about how your data is used

To make a privacy-related request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

Our website and services are intended for business customers and general adult users.

We do not knowingly collect personal information from children where prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our customization services, please contact us:

Company: Shenzhen Boyuan Chenguang Technology Co., Ltd.
Website: bycgsock.com
Email: [email protected]
WhatsApp: +852 5937 5224