Last Updated: September 18, 2026
Welcome to bycgsock.com. These Terms & Conditions govern your access to and use of this website, as well as purchases and business transactions with Shenzhen Boyuan Chenguang Technology Co., Ltd.
By accessing this website, placing an order, submitting an inquiry, or using our customization services, you agree to these Terms & Conditions.
1. Company Information
This website is operated by:
Shenzhen Boyuan Chenguang Technology Co., Ltd.
We provide sock products, wholesale services, and customized product solutions, including custom logos, trademarks, labels, packaging, colors, patterns, and private-label services.
2. Products and Services
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, actual products may vary slightly due to:
- Manufacturing processes
- Material differences
- Screen color settings
- Lighting conditions
- Production tolerances
- Customized specifications
We reserve the right to update product information, specifications, prices, or availability without prior notice.
3. Customized Products
We support customized sock products according to customer requirements.
Customization may include:
- Logos
- Trademarks
- Printed or woven branding
- Colors
- Patterns
- Labels
- Packaging
- Private-label products
- Other customer-specific specifications
Customers may be required to provide logo files, trademark artwork, design templates, or other production materials.
Production will be based on the files, specifications, and information approved by the customer.
Once customization or production has started, changes or cancellations may no longer be accepted.
4. Customer-Provided Logos and Trademarks
By submitting logos, trademarks, artwork, templates, or other materials to us, you confirm that you own or have the necessary rights and authorization to use those materials.
You are responsible for ensuring that the materials you provide do not infringe the intellectual property rights of any third party.
We do not claim ownership of customer-provided logos, trademarks, or artwork.
We reserve the right to refuse any customization request that we reasonably believe may violate applicable laws or third-party rights.
5. Orders
All orders are subject to acceptance and availability.
For standard products, an order is generally confirmed after payment has been successfully received.
For customized or bulk orders, an order may require additional confirmation of:
- Product specifications
- Quantity
- Logo or trademark files
- Colors
- Sizes
- Packaging
- Production requirements
- Pricing
- Shipping arrangements
A customized order should not be considered finalized until both parties have confirmed the relevant production details.
6. Pricing
Product prices may be displayed on the website or provided separately through a quotation.
Prices may vary depending on:
- Order quantity
- Product specifications
- Materials
- Customization requirements
- Packaging
- Shipping destination
- Logistics costs
- Other production requirements
We reserve the right to correct pricing errors before an order is accepted or production begins.
7. Payments
Orders must be paid using the payment methods available through our website or otherwise agreed between the customer and our team.
For customized or bulk orders, different payment arrangements may apply and will be confirmed before production begins.
Customers are responsible for any transaction fees, bank fees, taxes, or other charges that are not expressly included in the quoted amount.
8. Shipping
Shipping destinations, methods, costs, and estimated delivery times may vary depending on the order and destination.
Available shipping countries and regions are subject to the options displayed at checkout or confirmation from our customer service team.
International orders may also be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country or region.
Please refer to our Shipping Policy for further details.
9. Returns and Refunds
Returns and refunds are subject to our Refund and Returns Policy.
Customized products are generally non-returnable and non-refundable unless there is a confirmed manufacturing defect or the product materially differs from the approved specification.
Customers should review all customization details carefully before approving production.
10. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, website design, logos, images, and other materials, is owned by or licensed to Shenzhen Boyuan Chenguang Technology Co., Ltd.
You may not copy, reproduce, distribute, modify, republish, or commercially use website content without prior written permission.
Customer-provided logos, trademarks, and artwork remain the property of their respective owners.
11. Product Samples and Production Variations
Where samples are provided, bulk production will generally follow the approved sample or agreed specifications.
However, minor variations may occur during mass production, including differences in:
- Color
- Size
- Stitching
- Material texture
- Logo positioning
- Packaging details
Reasonable manufacturing variations that do not materially affect product use or the agreed specifications will not be considered defects.
12. Customer Responsibilities
Customers are responsible for:
- Providing accurate order information
- Providing complete shipping details
- Reviewing product specifications
- Reviewing and approving customization files
- Confirming logos, trademarks, colors, sizes, and packaging
- Ensuring they have the right to use submitted intellectual property
- Checking local import and customs requirements where applicable
We are not responsible for delays, additional costs, or production issues caused by inaccurate or incomplete information provided by the customer.
13. Website Use
You agree not to use this website:
- For unlawful or fraudulent purposes
- To interfere with website operation or security
- To attempt unauthorized access to our systems
- To distribute malicious software
- To infringe intellectual property rights
- To submit false or misleading information
We reserve the right to restrict access to the website where misuse is identified.
14. Third-Party Services
Our website may use or link to third-party services, including payment processors, logistics providers, analytics services, and external websites.
We are not responsible for the content, availability, security, or practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
15. Limitation of Liability
To the extent permitted by applicable law, Shenzhen Boyuan Chenguang Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products and services.
Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under applicable law.
16. Force Majeure
We will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Government restrictions
- Customs delays
- Transportation disruptions
- Labor disputes
- Supply chain interruptions
- Epidemics
- Power or network failures
- Other unforeseen events
In such circumstances, we will make reasonable efforts to communicate with affected customers and complete the order where possible.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any revised version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the revised Terms & Conditions.
18. Contact Us
If you have any questions about these Terms & Conditions, orders, wholesale cooperation, or customization services, please contact us:
Company: Shenzhen Boyuan Chenguang Technology Co., Ltd.
Website: bycgsock.com
Email: [email protected]
WhatsApp: +852 5937 5224